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Job Details

Job Location:
Sri Lanka
Contract Type:
Full time
Job category:

Company Details

Company industry:
Telecommunications Services
Company Type:
Employer (Private Sector)
No. of Employees:

Preferred Candidate

Career level:
Experienced (non-manager)
Bachelor's degree
Minimum years of experience:
2-5 years

Professional Skills

Language Skills


Job Description

( Network Operations Centre )

The Job :

  • Ensure continuous monitoring of transmission & IP networks (island wide transport networks) according to pre-defined protocols.
  • Supervise the problem isolation, issue resolution, and escalation of quality related issues in transmission & IP networks which impact the radio coverage.
  • Communicate with specialized divisions (e.g. Transmission & IP Planning and Operation, technical regions etc.) to obtain their support to resolve the transport network issues to provide smooth coverage to customers.
  • Developing and implementing processes and procedures for the day-to- day operations of transport Network monitoring team and maintain documentation up to date to comply with company quality standards.
  • Initiate training on areas of improvement and technical knowhow for the transport network monitoring team to increase productivity in the team and develop them.
  • Analyze the performance of the Transport Network monitoring processes and procedures with the goal of improving service provided by NOC (Network Operations Centre).
  • Initiate projects (e.g. Alarm clearing project, adding management of all network elements etc) launched internally within NOC team to enhance performance.
  • Generate ad-hoc reports on request of management to support decision making related specific network issues using oracle data bases and toad software.
  • Providing support to implement operations support systems solution throughout the network.
  • Ensure overall team efficiency and managing the staff with coaching and mentoring.

Position Requirements

  • Should possess a BSc degree in Engineering in Electronics &a Telecommunication & Electrical from a recognized University (accredited by relevant body of the relevant country).
  • Should possess 2 years post experience in the required fields (Telecommunications/Electronics/Electrical & Electronics).

About the Company

Dialog Axiata is one of the largest mobile telecommunication companies in Sri Lanka with a vision to be the undisputed leader in the provision of multi-sensory connectivity.

Our parent company Axiata is one of the largest telecommunications companies in Asia with the fastest growing Asian footprints and a vision of becoming a regional champion. Advancing Asia is Axiata's goal and will achieve this through bringing affordable connectivity, innovative technology and world class talent to the entire region.

We firmly believe that Values and Ethics form the strong foundation upon which our organisation has built itself. We also believe in fair and responsible remuneration and performance based career growth thus ensuring that our employees are treated fairly and equitably.

Dialog Axiata supplements its market leading position in the Mobile Telecommunications sector with a robust footprint and market presence in Sri Lanka’s Fixed Telecommunications and Digital Pay Television markets through its fully-owned subsidiaries, Dialog Broadband Networks (Private) Limited (DBN), Dialog Television (Private) Limited (DTV) and Digital Holdings Lanka (Private) Limited.

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