Job Details

City:
Colombo
Job Location:
Sri Lanka
Contract Type:
Full time
Job category:
Hospitality

Company Details

Company industry:
Hotels / Lodging
Company Type:
Employer (Private Sector)
No. of Employees:
1001-5000

Preferred Candidate

Career level:
Manager (supervisor of staff)
Degree:
Certification (Diploma)
Minimum years of experience:
2-5 years

Professional Skills

Language Skills

English

Job Description

The Assistant Executive Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors.

He / She assists in managing and directing of the day–to–day operations of all Housekeeping functions.

Also provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counselling and enforces to the hotels standard operating procedures.

Participates in and enforces quality assurance for Housekeeping Department and department cost control measures.

Attend to customer complaints efficiently in a professional manner

Evaluate and respond to customer feedback in a positive manner.

Experience with turndown service, special needs of VIP Guests, foreign dignitaries.

The Assistant Executive Housekeeper should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.

Position Requirements

A minimum of 5 years of experience in a similar capacity.

Proven experience in carrying out similar accountabilities as stated above.

Strong PR, communication and inter personal skills.

Sound Computer literacy

About the Company

Cinnamon Grand Colombo — Sri Lanka’s Premiere Five-Star City Hotel! The hotel maintains two wings featuring 501 rooms, 14 restaurants, & recreational facilities to provide business and leisure travelers a Grand hotel experience. Just 35 kilometers from the Bandaranaike International Airport (BIA), the luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotels 14 restaurants provide an eclectic mix of international cuisines, including award winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub’, and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard.

Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. Connect. Discover. Treat yourself.

Everjobs is a free platform for Job seekers. If an Employer asks for any kind of payment, reimbursement, or personal financial information, please report this by clicking on the %report_abuse_btn% link.