Job Details

City:
Colombo
Job Location:
Sri Lanka
Contract Type:
Full time
Job category:
Hospitality

Company Details

Company industry:
Hotels / Lodging
Company Type:
Employer (Private Sector)
No. of Employees:
21-50

Preferred Candidate

Career level:
Experienced (non-manager)
Degree:
High School or equivalent
Minimum years of experience:
More than 7 years

Professional Skills

Language Skills

English

Job Description

Job brief

We are looking for a senior F&B Manager to drive the F&B operations as well as the F&B revenue streams. The successful candidate w ill utilize his professional skills and the marketing skills in order to play a critical role in maintaining and enhancing the profitability and the service standards of the F &B department.

Responsibilities

  • Drive the hotel’s F&B revenue streams.
  • Run marketing/promotional campaigns for F&B to drive sales
  • Run the hotel F& B department
  • Talk to guests and build a good customer relationships with the guests
  • Provide exceptional standards of customer service at all times.
  • Improve service standards of the hotel
  • Provide staff training on restaurant standards, room sendee, wine service and customer service
  • Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
  • Oversee banquet event and ensure that all sendee standards, departmental policies are followed by banquet staffs.
  • Maintain Restaurant inventory, cleanliness, food rotation and menu consistency
  • Menu engineering
  • Control food and beverage costs and be responsible of managing the costs consistently.
  • Conduct inventory for par levels of food, beverage and paper supplies.
  • Assist in establishing methods for inventory control and adhere to purchasing procedures
  • To ensure that all outlet fixtures and fittings are in fully working order and report any problems immediately
  • Continue to enhance the guest service experience by creative initiatives
  • To liaise with the Chefs daily to ensure all standards are met
  • Assist in the execution of administrative function such as reporting, for casting, cost controls, quality assurance and departmental meetings
  • To monitor staff daily, ensuring that staff deliver the highest standard of customer service at all times
  • To be responsible for cash handling
  • To recognize and reward staff members when exceptional customer service or work performance is displayed

Position Requirements

  • Over 10 year of previous food & beverage leadership experience
  • Academic qualifications suitable to the position
  • Be through in marketing creating and implementing marketing strategies
  • Maintain and demonstrate strong knowledge of food and beverage trends w ithin the hospitality industry
  • To have full knowledge of menu items for example -preparation of dishes, ingredients, cooking methods, allergens etc.
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

We are proud to be the only BEST WESTERN in Colombo, Sri Lanka. Conveniently located within close proximity to downtown Colombo attractions, our beautifully appointed rooms offer guests the conveniences of home. Perfect for both business and leisure travelers alike, we understand the needs of our guests and strive to provide excellent service.

Elyon Colombo provides on premises, a full service restaurant catering to both local and international cuisine, an indoor gym and a bar offering guests their favourite beverages. We are focused on providing you with a relaxing and comfortable experience with a host of amenities that makes the BEST WESTERN Elyon Colombo the perfect choice while travelling for families or business groups.
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