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Job Details

City:
Colombo
Job Location:
Sri Lanka
Contract Type:
Full time
Job category:
Customer Support

Company Details

Company industry:
Consulting
Company Type:
Employer (Private Sector)
No. of Employees:
51-100

Preferred Candidate

Degree:
High School or equivalent
Minimum years of experience:
No preference

Professional Skills

Excellent communication skills & Knowledge on MS Office

Language Skills

English, Sinhala & Tamil

Job Description

Opportunities for school leavers / experienced candidatesto join as Executive -Customer Care / Operation ( Inbound / Outbound processes & Back office - data entry )

Position Requirements

  • Candidates should be below 28 years of age
  • Strong verbal communications
  • Good language proficiency in Sinhala and/ or Tamil, English
  • Strong command over English would be an added advantage
  • Computer literacy in MS office packages
  • Should be open to work in shifts including weekends and rosters

About the Company

We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. The company is wholly owned by Essar, a USD 35 billion conglomerate. For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology. Present in 43 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.

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